Troubleshooting

For troubleshooting and FAQs specific to an API, please see the individual troubleshooting page for that API suite.

Additional Resources

For general Terminus training, on-demand webinars, and other guided learning, check out Terminus Academy.

For the Terminus message board and general community discussion, visit the Terminus Community.

For general help and support topics for the Terminus platform, please see the Help Center.

Request Support

Before reaching out to support, please ensure that you have read all relevant API documentation thoroughly and checked the additional resources above for information addressing your specific need..

For any other issues that you may have with the Terminus Platform API, you may submit a support request. Please include as much detail as possible in the support request such as:

• The terminus-request-id header included in the response
• The API endpoint being called, along with any parameters being sent